Reference

Privacy Policy for Your Indonesia Account

Your account, wallet, and device data are handled through clear account steps: mobile number entry, password setup, OTP check, and wallet selection for DANA, OVO, GoPay, or QRIS.

DANA data contextOVO wallet recordsGoPay reference checksQRIS scan logs
bookie7 Privacy Policy for Your Indonesia Account
CONTACT ROUTES

How You Reach Our Privacy Team

A privacy request should not feel buried, so we keep contact paths visible after you log in and before you add funds. From Yogyakarta or any supported Indonesia region, you can use live chat, the account inbox, or the privacy mailbox link on our Contact page. Our team is available 09:00-23:00 WIB every day, and we ask for account verification before discussing personal data.

Team online

Live chat

Use live chat between 09:00 and 23:00 WIB for quick privacy questions, such as cookie choices or wallet data shown in your profile. We may ask you to confirm your registered mobile number first.

Account inbox

For correction, copy, or deletion requests, head to Account > Inbox after login and choose Privacy Request. This keeps your message tied to your account without asking you to send extra screenshots.

Privacy mailbox

If you cannot access your account, use the privacy mailbox link on the Contact page. Include your registered mobile number and the last wallet rail used, such as QRIS or GoPay, so we can locate the account.

ACCOUNT CONTROLS

Your Controls Inside bookie7

Privacy controls sit close to the places where your data appears. On mobile browser, open Account > Security > Active Sessions to review device access; on Wallet > Transaction History, you can…

Account data

Your profile data covers the account details you entered, including mobile number and display name. We use it for login checks, support verification, wallet matching, and privacy responses tied to your account.

Wallet records

DANA, OVO, GoPay, and QRIS references are stored with time, status, and amount fields so we can reconcile wallet activity. Support can view status data, not your private wallet app password.

Device access

The Active Sessions page shows recent device and browser entries. If you see an entry you do not recognise, change your password, remove that session, and contact us for a privacy check.

Cookie choices

Cookies help keep you signed in, remember language preference, and measure page performance. You can clear browser cookies, but we may ask for OTP again when your device looks new.

Session labels

Game category data, such as Speed Blackjack, Sweet Bonanza, Aviator, or Sportsbook session labels, may appear in activity records. We use those labels for account history and dispute checks.

Retention requests

Some wallet and security records must stay for a set period before removal. When you ask for deletion, we confirm what can be deleted now and what must stay for record-keeping.

Privacy Policy Questions You May Ask

These answers focus on the privacy questions we receive before and after account creation. If your request involves wallet records, device access, cookies, or identity checks, include the account step where you saw the issue. That helps us trace the right data without asking for details we do not need.

We ask for account details needed to create and secure your profile, such as mobile number, password, OTP verification, device data, and wallet context when you choose DANA, OVO, GoPay, or QRIS.

Yes. We store transaction references, time, status, and matching account records for DANA, OVO, GoPay, and QRIS. We do not collect your wallet app password or private balance outside our wallet screen.

Log in, open Account > Inbox, and choose Privacy Request. We confirm your identity through the logged-in account before preparing a copy, so your data is not sent to the wrong person.

Send the correction request through Account > Inbox or live chat during 09:00-23:00 WIB. We may ask for OTP confirmation or recent wallet rail context before changing sensitive account data.

We keep login, device, wallet, and security records for as long as needed for account safety, dispute checks, and record-keeping duties. Some removal requests depends on local law and account status.

Clearing cookies may sign you out and remove browser preferences. Your account, wallet records, and privacy requests remain stored with us, but you may need OTP verification when you sign in again.

Only team members who need to handle the request can access it. Support can verify your account and route the case, while sensitive changes require account checks before any data is amended.